Refund & Cancellation Policy

Last updated: September 09, 2026

At MIYAKA COUTURE, we want you to be completely satisfied with your premium gear. If you are not entirely satisfied with your purchase, we're here to help.

1. Cancellations

You can cancel your order at any time before it has been dispatched from our warehouse. To request a cancellation:

• Log in to your account and check your order status under **Track Order**.
• If the status is "Processing" and has not yet been marked as "Shipped", you can request a cancellation by reaching out to us immediately at support@miyakacouture.in or +91 88913 54195.
• Once an order is cancelled successfully before shipping, a **100% full refund** will be automatically initiated to your original payment method.

2. Returns & Exchanges

We offer a **7-day return policy** from the date you receive your shipment. To be eligible for a return or exchange:

• The jersey must be unused, unwashed, and in the same condition that you received it.
• It must be in its original packaging with all tags intact.
• For exchanges (e.g. sizing issues), we will ship the replacement size free of cost once we receive and inspect the returned item.

3. Damaged or Defective Goods

If you receive a damaged or incorrect jersey, please contact us within **48 hours of delivery** with photos of the product. We will arrange a free pickup and ship a brand new replacement immediately, or process a full refund.

4. Refund Processing Timeline

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved:

• The refund will be processed and automatically applied to your credit card, debit card, UPI, or original method of payment.
• Timeline: Refunds will reflect in your account within **5 to 7 working days**, depending on your bank or card issuer's policies.

5. Contact Us

For any return, exchange, or refund queries, contact us at:

Email: support@miyakacouture.in
Phone: +91 88913 54195